Authors - Chaithra S Raju, Nimisha S, Arathi A N Abstract - The Digital payment landscape in India has seen rapid progress, driven by technological advancements, government initiatives and increased smartphone penetration. Digital wallets are becoming a payment method as they are convenient, secure and seamlessly integrate with financial services. Although Generation Z known for a Digital-first approach, inconsistency in the adoption of Digital wallets can be observed among this segment. This research will look at the reasons why Generation Z may adopt or not adopt Digital wallets, namely perceived ease of use, perceived usefulness and perceived security.A cross-sectional survey was undertaken for the 220 Gen Z respondents using a structured questionnaire. The statistical analysis was done by using SPSS analysis of variance to examine the impact of these factors on adoption behaviour. . The findings highlight that while convenience and utility drive adoption, security concerns remain a critical barrier.This study provides valuable insights for fintech companies, policymakers, and firms looking to bolster the digital payment infrastructure and build trust in Digital wallet services. Overcoming security concerns and improving the user experience can accelerate the transition towards a cashless economy.
